Last Updates: September 13, 2023
Overview
This privacy policy governs the manner in which Eight Eleven Group and all of our divisions and family of companies, including Brooksource, Medasource and CalculatedHire (collectively “Eight Eleven Group”, “we”, “us” or “our”) collect, use, maintain and disclose information collected from candidates and other users (each, a "User" or “you”) of the www.eightelevengroup.com, www.brooksource.com, www.medasource.com and www.calculatedhire.com Websites (the "Websites") or in connection with Users’ accessing or using any of our Services (collectively, the “Services”) or otherwise in any transaction or engagement with us, irrespective of where the User is located. This privacy policy applies to the Websites and all Services that we offer. It also applies to all information we collect in email and other electronic messages between you and our Websites or any other communications with us.
Personal identification information
We may collect personal identification information (“Personal Information”) from Users in a variety of ways including in the course of the following activities:
- Visiting our Websites;
- Communicating with us via email or any other form of communication;
- Filling out forms on our Websites;
- Providing us documents such as resumes and CVs; and
- Using any other features of the Websites that may be offered from time to time and may require such information in order to utilize the feature.
Users may provide us with Personal Information, such as name, email address, phone number, social security number, driver’s license number and any other similar information you may choose to provide. If you submit your email address in connection with a request or delivery of our Services, you agree that we and our third-party service providers may use your email address to contact you about the status of your request and for other administrative purposes.
We will collect Personal Information from Users only if they voluntarily submit such information. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain activities related to our Websites. You can opt-out of receiving email communications from us by contacting us at support@eightelevengroup.com or (800)-611-3995.
Financial Information
We do not collect any billing or payment information, such as credit and debit card information, on our Websites. Accordingly, we do not use or store any of your financial information.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Websites. Non-personal identification information may include, but is not limited to, analytics data. This non-personal information is aggregated by using certain tools and mechanisms such as the use of cookies and is kept and used in aggregate form, unless stated otherwise.
We do not knowingly collect or solicit Personal Information from users under 18. Please see our Terms of Use.
Web browser cookies
Our Websites may use "cookies" to enhance User experience. Cookies are alphanumeric identifiers that we transfer to or access from your computer or device through your web browser for record-keeping purposes, to track information about you, and to enable and improve the accessibility and functionality of the Website. Some cookies allow us to make it easier for you to navigate our Websites, while others allow us to track your activities at our Websites.
User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Websites may not function properly.
There are two types of cookies: session and persistent cookies.
Session cookies exist only during an online session. They disappear from your computer when you close your browser or turn off your computer. We may use session cookies to allow our systems to uniquely identify you during a session or while you are logged into our Websites. This allows us to process your online transactions and requests and verify your identity after you have logged in, as you move through our Websites.
Persistent cookies remain on your computer after you have closed your browser or turned off your computer. We may use persistent cookies to track aggregate and statistical information about user activity and to display advertising both on our Websites and on third-party sites.
We may use analytics cookies to help collect data that allows our service providers to understand how you interact with our Services. These insights allow us to improve our Services and related content and to build better features that enhance your experience on our Websites.
You may adjust your web browser settings to notify you when a cookie is about to be sent or you may configure your web browser to refuse cookies automatically. Please review your web browser’s internal settings to learn the proper way to modify your cookie settings. Please note that if you do not accept cookies you will not have access to certain services and features on our Websites that rely on cookies for their functionality.
We do not engage in any third-party or “interest-based” advertising.
Granting us permission to use cookies
By clicking the “I agree” button on the cookie banner on our homepage or by continuing to use our Websites after you have received this cookie notification, you give us your permission to use cookies. However, removing or changing settings may limit the accessibility and functionality of our Websites, which means that they may not work as you would expect.
For more detailed information about cookies, including the specific types of cookies our Website utilizes and how to disable cookies, see the cookie banner on our homepage or visit www.allaboutcookies.org.
How we use collected information
We collect and use Users' Personal Information for the following purposes:
- To analyze, manage and improve our Websites: We continually strive to improve our Websites based on the information and feedback we receive from you. We also use applications provided by third parties, such as Google Analytics, to evaluate the usage of our Websites. These tools help us improve the user experience and performance of our Websites.
- To create and manage your online account: We use the information provided to us to establish an account with Eight Eleven Group or one of our other divisions. This account enables you to navigate our Websites and receive the full benefits of our Services.
- To provide and improve upon our Services: Your information helps us to more effectively respond to your service requests and support needs.
- To send you periodic communications and respond to your inquiries: The email address Users provide will be used to send them information and updates pertaining to their account It may also be used to respond to their inquiries, and/or other requests or questions. If at any time the User would like to unsubscribe from receiving future emails, they should email us at support@eightelevengroup.com or call us at (800)-611-3995.
- To operate, evaluate and improve our business: (including developing new services; managing our communications; analyzing our Services; performing data analytics; and performing accounting, auditing and other internal functions).
- To protect our rights or comply with law: We may disclose Personal Information to enforce our rights arising from any contracts entered into between you and us; to comply with any court order, legal process, or respond to any governmental or regulatory request; or to protect our property or the safety of us, our customers, employees, or others.
- Sale or merger: We also may disclose Personal Information to a buyer or other successor in the event of a merger, acquisition, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of our assets.
How we protect your information
We adopt appropriate data collection, storage and processing practices, and security measures to protect against unauthorized access, alteration, disclosure or destruction of your Personal Information, username, password, transaction information and data stored on our Websites. Sensitive personal information (“SPI”) such as social security numbers and driver’s license numbers and private data exchanged between the Website and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. While we use security measures to protect SPI and Personal Information transmitted online, please be aware that no security measures are perfect or impenetrable. If you have any questions about the security of Personal Information collected by Eight Eleven Group, please contact support@eightelevengroup.com.
Please note that the Websites may contain links to other third-party websites that are not controlled or operated by us. This Privacy Policy does not apply to such third-party websites, and we are not responsible for the content of such third-party websites or the privacy practices of such parties.
Sharing your Personal Information
We may disclose your Personal Information among our divisions, to our affiliates and to third parties whom we hire to provide services on our behalf, including but not limited to, support services, website services, marketing and promotional services, analytics services and in order to answer your questions about our Services. We also may provide Personal Information of candidates to clients who may be interested in employing the candidates. We will only provide those third parties with the Personal Information that they need to deliver the services to Eight Eleven Group and/or on our behalf. Please note that some of these activities may qualify as a “sale” or “sharing” of information for purposes of California law. For more information on this, please see our U.S. State-Specific Supplemental Privacy Policy.
We may share or disclose some of your Personal Information with third party service providers and affiliates for the purposes outlined above. We will only provide those third parties with the information that they need to deliver services to us on our behalf or comply with legal requirements. Examples of these service providers include entities that provide web hosting, analytics and marketing services. We may disclose your information to third parties in connection with business transfers if we are acquired by, merged with or invested in by another company or if any of our assets are or may be transferred to another company, whether a part of a bankruptcy or insolvency proceeding or otherwise. SMS consent will not be shared with third parties/affiliates for marketing purposes. As part of the business transfer process, we may share certain of your Personal Information with lenders, auditors and third-party advisors, including attorneys and consultants. Notwithstanding anything to the contrary in this Privacy Policy, we may disclose your information if we believe it is reasonably necessary to comply with a law, regulation, legal process or government request; to protect the safety of any individual; to address fraud, security or technical issues; to protect our or other users’ rights or property.
Accessing your Personal Information
You may log in to Eight Eleven Group to update your Personal Information at any time.
Please note that once you have established log-in credentials with an employer (the “End Client”), all privacy rights and obligations pertaining to your Personal Information that you share with the End Client is solely the responsibility of the End Client and all disclosures, opt-in, opt-out and other privacy rights afforded to you under various state laws are exclusively the responsibility of the End Client to provide.
Your State-Specific Privacy Rights and Choices
For Users residing in California and certain other states, applicable state laws may grant you additional rights. For more information on the specific rights granted for each state and when those are effective, see our U.S. State-Specific Privacy Disclosures here.
Do Not Track Signals
Certain web browsers provide users with an option by which you may have your browser send a “Do Not Track” signal to websites that you are visiting, advising the recipient websites that you do not want to have your online activity tracked. However, the way browsers communicate such “Do Not Track” signals are not yet uniform and, accordingly, our Websites do not take any action in response to such signals. In the event a final standard is developed and accepted, we may reassess how we should respond to such signals.
Children’s information
Our Website is not directed to children under the age of 13, and our Terms prohibit children under 13 from using our Website. We do not knowingly collect any information from children under 13. Please contact support@eightelevengroup.com if you believe your child under age 13 has submitted Personal Information to us without prior parental or legal guardian consent so that we may take steps to delete the information.
U.S. Website and Data Protection Rights
We operate in the United States of America under U.S. law. Any information you choose to send to our Websites will be subject to the laws of the United States. If you do not wish your information to be subject to U.S. law, please do not send it to us. If you choose to use our Websites from the outside the United States, you consent the transmission to and use in the United States of any information collected or provided from you consistent with his Privacy Policy.
To the extent any Personal Information is received from non-U.S. residents, we will protect the Personal Information of non-U.S. Users in the same way as we protect information of U.S. Users and will comply with applicable laws.
Subject to applicable law (for example, if you are located in the European Union with rights under the General Data Protection Regulation), you may have one or more of the following rights with respect to Personal Information: the right to request access to such information; the right to request correction of such information; the right to request deletion or erasure of such information; the right to request restrictions on our processing or use of such information; the right to object to our use under certain circumstances; the right to withdraw consent under circumstances when consent is required for any use of such information; and the right to obtain such information in portable form.
In certain circumstances in any European Union member state, you may have the right to lodge a complaint regarding our privacy practices with the applicable data protection authority.
To exercise any rights under the GDPR or for further information, please contact us at support@eightelevengroup.com.
We do not intend to offer our Services in any jurisdiction where the offering of such Services would be contrary to applicable local law, and any such offer of Services is void if illegal under applicable law.
Changes to this privacy policy
We have the discretion to update this privacy policy at any time. The most current version of the policy will govern our use of your information and will always be at brooksource.com/privacy-policy. When we do, we will revise the updated date at the top of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the Personal Information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Your acceptance of these terms
By using our Websites, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Websites. Your continued use of the Websites following the posting of changes to this policy will be deemed your acceptance of those changes.
Contacting us
If you have any questions about this Privacy Policy, the practices or dealings of our Websites, please contact us at:
Eight Eleven Group
www.eightelevengroup.com
6215 N College Ave., Indianapolis, IN 46220
support@eightelevengroup.com
(800)-611-3995
